# User Management & Roles | Secure Privacy Enterprise Guide > [CMP v1] Learn how to manage users in Secure Privacy Enterprise — add team members, assign Account Owner, Admin, or Domain Admin roles, update domain access, and delete users. - Canonical: https://support.secureprivacy.ai/article/cmp-v1-user-management - Product: Consent Management - Category: Secure Privacy Legacy - Published: 2026-03-06T12:44:00+00:00 - Updated: 2026-03-22T21:54:18.821+00:00 - Reading time: 3 minutes --- Secure Privacy's **user management** feature lets account owners add team members, assign role-based access levels, manage domain administrator assignments, and remove users — all from the Users page in your dashboard. **Note:** User management is available on the **Enterprise plan** only. See current plans and billing options on the [Secure Privacy pricing page](https://secureprivacy.ai/pricing/). ## Who Is This For? - Account owners managing team member access across multiple domains in Secure Privacy - IT administrators assigning and updating user roles for compliance teams - Enterprise organizations managing granular domain-level access for different team members ## User Roles and Access Levels Secure Privacy provides three user roles, each with a different level of access:

Role

Access Level

Restrictions

Account Owner

Full access to all domain configuration, account details, and billing data

None

Account Admin

Full access to all features across all domains

Cannot change billing or account details

Domain Admin

Full access to assigned domains only

Billing and account details restricted; access limited to specified domains

## How to Add a Team Member 1. Log in to your Secure Privacy account and click **All Domains** in the top bar. 2. Select **Users** in the left sidebar to view the list of active users on your account. 3. Click the green **Add User** button to open the add user modal. 4. Enter the **User Email** for the team member. A new Secure Privacy account will be created for this email and associated with your main account — a password reset link will be sent automatically. 5. Select the **Access** level (user role) for this team member. 6. Click **Save** to confirm. ![Secure Privacy Users page showing the Add User modal with User Email and Access level fields](https://pub-7bd19505838640d0a08ef1bd6ec3fb9b.r2.dev/articles/f8da212ef828bfa56a3a-b445c3f8dc06.webp) ## How to Change a Team Member's User Role 1. Log in to your Secure Privacy account and click **All Domains** in the top bar. 2. Select **Users** in the left sidebar. 3. Click the **Edit** link in the **Role** column next to the relevant user's email to open the edit modal. 4. Use the **Access** dropdown to select the new role for this user. 5. For Domain Admin users, you may also select which specific domains they should have access to. 6. Click **Save** to confirm the changes. ![Secure Privacy Users page showing the Edit Role modal with Access dropdown for changing a team member's user role](https://pub-7bd19505838640d0a08ef1bd6ec3fb9b.r2.dev/articles/497361a5e16760501fc2-d4c68ed3eb65.webp) ## How to Change the Administrator of a Domain **Note:** Account Owner and Account Admin roles have access to all domains by default — the steps below apply only to **Domain Admin** users, where domain access must be explicitly assigned. 1. Log in to your Secure Privacy account and click **All Domains** in the top bar. 2. Select **Users** in the left sidebar. 3. Click the **Edit** link in the **Website Access** column for the relevant Domain Admin user. 4. Click **Add Domain** to assign a domain to this user. 5. Select the domain from the dropdown menu. 6. Click **Save** to confirm. 7. To remove a domain from this user's access, click the red cross next to the domain name. ![Secure Privacy Users page showing the Website Access edit modal with Add Domain button and domain assignment dropdown](https://pub-7bd19505838640d0a08ef1bd6ec3fb9b.r2.dev/articles/4fb8c5486fcad935d952-d7e3685193fc.webp) ## How to Delete a User **Note:** Users with the **Account Owner** or **Account Admin** role cannot be deleted directly. Downgrade their access level to **Domain Admin** first, then follow the steps below to remove them. 1. Log in to your Secure Privacy account and click **All Domains** in the top bar. 2. Select **Users** in the left sidebar. 3. Click the **red cross icon** next to the user's email address to initiate deletion. 4. Click **OK** in the confirmation popup to complete the deletion. ![Secure Privacy Users page showing the red cross icon next to a user email for deleting a team member from the account](https://pub-7bd19505838640d0a08ef1bd6ec3fb9b.r2.dev/articles/43d330ca4430efedd285-27bbb30b4783.webp) ## Frequently Asked Questions ### Can I delete an Account Owner or Account Admin directly? No. Account Owner and Account Admin roles are protected from direct deletion. To remove one of these users, first downgrade their role to Domain Admin using the Edit Role process, then delete them using the red cross icon on the Users page. ### Can a Domain Admin manage multiple domains? Yes. When editing a Domain Admin user's Website Access, you can assign multiple domains to them using the Add Domain button — repeating the selection for each domain they should administer. ### What happens when I add a new team member — do they receive a notification? Yes. When you add a new team member by email, Secure Privacy creates a new account for that email address and automatically sends a password reset link to allow them to set their credentials and log in. ## See Also - [Secure Privacy Pricing Plans Overview](https://support.secureprivacy.ai/article/secure-privacy-pricing-plans--consent-management-platform) - [Cross-Domain Consent Setup – Secure Privacy Enterprise](https://support.secureprivacy.ai/article/crossdomain-consent-setup--secure-privacy-enterprise) - [Website Visits vs Page Views vs Consent Explained](https://support.secureprivacy.ai/article/website-visits-vs-page-views-vs-consent-explained)