How to Change Consent Category for a Specific Service or Cookie in Secure Privacy
If you need to update the consent category for a particular service or cookie due to a business decision or miscategorization, you can make this change easily in your Secure Privacy account under the Classification tab.
Who Is This For?
- Compliance officers managing cookie classifications
- Website administrators updating cookie consent categories
- Marketing or legal teams ensuring correct classification of cookies and services
Step-by-step Guide:
- Log in to your Secure Privacy account and select the domain you want to work with.
- Navigate to the Classification tab.
- Under the Cookies tab, locate the cookie you want to review and confirm which Service it belongs to.
- Since consent categories can only be applied to services, switch to the Services tab.
- Find the relevant service, click the three-dot menu next to it, and select Edit.
- In the edit window, apply the required category change to the service or cookie, then click Save.
- Finally, perform a website rescan to propagate your changes by navigating to Scan report > Rescan website.
Common Issues & Fixes
- Can I change the consent category for a specific cookie directly?
- No, consent categories are assigned to services. You need to update the service’s category to reflect changes for its associated cookies.
- Why do changes not appear immediately on my preference center?
- After editing categories, you must rescan your website to update the scan report, preference center, and cookie/privacy policies.
- How do I find correct service-categories for my cookies?
- Use the Cookie tab to verify which service each cookie belongs to before editing the service category.