Stale or incorrect company details in your consent management platform aren't just an administrative inconvenience — they can introduce real compliance risk. Cookie consent declarations, billing records, and privacy reports all pull from your account profile. If your company name, address, or EU VAT number is out of date, you may be generating inaccurate compliance documentation without realising it.
Many teams work around this by manually editing exported reports or maintaining a separate record of "correct" details — an error-prone process that defeats the purpose of centralised privacy management. With Secure Privacy, keeping your account information accurate takes under two minutes and ensures every consent log, invoice, and compliance report reflects the right data automatically.
This guide walks you through exactly how to update your Secure Privacy account settings — including company name, billing address, preferred interface language, and EU VAT number — so your privacy management stays consistent and compliant across all your domains.
Who Is This Guide For?
This article is for Secure Privacy account owners and administrators who need to:
Correct or update their company name, address, or contact details
Add or change an EU VAT number for billing purposes
Switch the account interface language
Ensure company information is accurate across all managed domains and consent banners
Steps to Update Your Secure Privacy Account Information
Step 1 — Log In to Your Secure Privacy Account
Go to the Secure Privacy dashboard and log in using your registered email address and password.
Step 2 — Open the Account Section
Once logged in, navigate to the Account section in the main dashboard menu.
Step 3 — Click on Account Settings
Inside the Account section, click Account Settings to open your company profile and editable fields.
The Account Settings page in Secure Privacy, where you can update all company information fields.
Step 4 — Update Your Company Details
On the Account Settings page, edit any of the following fields as needed:
Company Name: Enter or correct your company's registered name.
Address Line 1: Provide or update the primary line of your company address.
Address Line 2: Add a secondary address line if applicable (e.g. suite or floor number).
City: Enter the city where your company is located.
Country: Select your company's country from the dropdown list.
Post Code: Enter the correct postal or ZIP code.
Language: Choose your preferred language for the Secure Privacy account interface.
VAT Number: Enter your EU VAT number if applicable — required for correct tax handling on invoices.
Step 5 — Save Your Changes
Once you have made all necessary updates, click the Save button to apply your new account settings. Your changes take effect immediately.
Important Notes
Always ensure the information you provide is accurate and current — incorrect details can affect billing, compliance reporting, and your cookie consent declarations.
If you manage multiple domains under one Secure Privacy account, keeping your account settings up to date ensures consistent and compliant privacy management across all your properties.
Your EU VAT number is used for invoice generation. If you are based in the EU and have a valid VAT ID, entering it here may affect the tax applied to your subscription.
Frequently Asked Questions
How do I change my company name in Secure Privacy?
Log in to your Secure Privacy account, go to Account > Account Settings, update the Company Name field, and click Save. The change applies immediately across your account.
Where do I add my EU VAT number in Secure Privacy?
Your EU VAT number can be entered in the VAT Number field found under Account > Account Settings. This is used for correct tax treatment on your invoices.
Can I change the interface language in Secure Privacy?
Yes. Under Account Settings, use the Language dropdown to select your preferred language for the Secure Privacy dashboard interface, then save your changes.
Will updating my account settings affect my cookie consent banners?
Account settings such as company name and address are used in compliance records and billing, not in the consent banner itself. Banner content is managed separately under your domain or cookie settings. However, keeping account details accurate is important for audit-ready GDPR compliance documentation.
Do account setting changes apply to all my domains?
Yes. Your Secure Privacy account settings apply at the account level, meaning the company profile information is shared across all domains you manage under that account.
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