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Enable Cross-Domain Consent in Secure Privacy

Learn how to set up cross-domain consent in Secure Privacy to streamline user consent across multiple domains for compliance and improved UX.
DS
Dan Storbaek
Updated 4 hours ago

How to Enable Cross-Domain Consent in Secure Privacy for a Better User Experience

Introduction
Managing cookie consent across multiple domains can frustrate users who must repeatedly grant permission. Secure Privacyโ€™s cross-domain consent feature simplifies this by enabling a single consent banner across related websites. This guide explains how to activate and configure cross-domain consent to improve compliance and user experience.

Who Is This For?

  • Website Administrators
  • Privacy Compliance Officers
  • Web Developers and IT Teams
  • Digital Marketers managing multiple domains

Understanding Cross-Domain Consent

What is Cross-Domain Consent?

  • Allows users to provide cookie consent once, which applies across multiple related domains or subdomains.
  • Prevents users from seeing cookie banners on each site repeatedly.
  • Enhances user experience, especially when navigating between related sites.

When to Use Cross-Domain Consent

  • Use only if the domains share the same purpose or related content/functionality.
  • Make sure data processing across domains aligns with legal privacy regulations.
  • Avoid use if the domains serve different purposes to prevent compliance risks.

Example Use Case

Online hotel booking sites with multiple domains: location selection, hotel details, and booking. Users give consent once, instead of on each domain separately.

How to Enable Cross-Domain Consent in Secure Privacy

Step 1: Install the Secure Privacy Script

  • Ensure the Secure Privacy script is installed on all domains involved.
  • This script manages cookie consent across websites.

Step 2: Access the Settings Page

  • Log into your Secure Privacy account.
  • Click Account and navigate to the Domain Consent Consent tab.
  • This is where you configure your consent groups.
[Screenshot: Account dashboard with Domain Consent Consent tab highlighted]

Step 3: Create a New Cross Domain Consent Group

  • Click the ADD NEW button to create a new consent group.
  • Enter a group name in the popup window.
  • Open the Domains dropdown list. Use the search bar to find and select domains you want to link for cross-domain consent.
[Screenshot: New Domain Group popup with domain selection]

Step 4: Save and Apply Changes

  • Click Save to confirm the new consent group settings.
  • This will enable cross-domain consent for the selected domains.
  • Assigning the same consent group name to multiple domains ensures users only need to consent once.

Important Compliance Notice

Enabling cross-domain consent can lead to non-compliance if domains differ significantly in purpose.
Use only for related domains with the proper legal basis for shared data processing.
Cross-domain consent shares one consent cookie, reducing multiple banners but requiring careful legal consideration.

Common Issues & Fixes

IssueFix
Consent not syncing across domainsVerify Secure Privacy script is installed on all domains. Ensure domains are correctly added to the same consent group.
Domains flagged for non-complianceCheck that all domains serve the same purpose and comply with privacy laws for cross-domain data use.
Unable to find domain in listConfirm domains are added in domain management and onboarding is complete.


See Also

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